Customer review for Practice Partner 20 - Refurbished Grade A

Review by mrsoominkim (Verified Customer) for Practice Partner 20 on March 22, 2021

When I opened the box, the Styrofoam nesting the product was broken – which I thought was fine as long the as the product worked. When I took the device out, there were multiple dents on the product and the parts were rusty – couldn’t help but think that this was a returned product. Still, I was willing to let it go because I was so eager to play. When I plugged in the device it didn’t turn on. Not what you expect from a $400 machine. Very frustrated with this and will be asking MegaSpin for a replacement.

Megaspin edit: We apologize for this issue. We do not open the box but we will speak to the manufacturer to review why the robot did not look like new. You will be receiving a replacement.

Megaspin edit: Customer updated the review to 4-star upon receiving the robot.

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