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Store Support

Contiguous US Shipping

Orders of $50 and over are delivered free of charge.

Orders below $50 carry a shipping cost that is displayed on the shopping cart page.

Orders are shipped via USPS Priority Mail, UPS Ground or FedEx Ground depending on order content and location.

The shopping cart will automatically display the shipping method, shipping fees and shipping duration to your location.

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Table Deliveries

Tables are delivered via curbside truck freight, with companies like R&L and Yellow Freight and shipping duration is displayed on the shopping cart.

Please read the Table Delivery Policy when ordering a table.

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Shipping Address

Please ensure that the shipping address given is correct. There may be additional fees imposed by shipping companies for shipping address corrections.

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Puerto Rico, Hawaii and Alaska Shipping

Shipping costs to PR, HI and AK are displayed on the shopping cart after selecting your state (please select USA as country).

Table orders to HI and AK are free of charge to the port of your choice, i.e.: Long Beach, Seattle, etc. You will be responsible for arranging the delivery to the final destination via a freight forwarder or other means.

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APO & FPO Shipping

We can ship all items except tables to APO/FPO addresses. For such orders, please select "USA" as shipping country on your shopping cart in addition to the following information on the order form during checkout:

  • APO or FPO as your city
  • AE, AA or AP as your state, depending on your location

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Canada Shipping

Canada shipping costs appear on the shopping cart and shipping normally takes around 5-10 business days. Additional shipping fees may apply on tables to Canada.

Canadian authorities or shipping companies may charge import duties, taxes and fees that you may have to pay prior to delivery. Please note that as the importer of the products you are responsible for compliance with local law including the payment of any of these fees.

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Rest of the World

For orders outside the US and Canada, your shipping costs are displayed on the shopping cart.

Depending on stock availability, we may need to ship from different shipping locations, causing shipping costs to be considerably higher than single-item orders.

However, you may get a free USA mailing address from a freight forwarding company. Companies like Planet Express and Viabox forward packages from your US address to your location outside the US.

Our items ship from different parts of the US. Your local taxes and fees such as duty, VAT and other kinds of sales tax, as well as clearance fees, customs fees and other fees charged by local delivery companies or local authorities are not included on our shopping cart and may be charged on your import by your country's authorities or local delivery company. Please note that as the importer of the products you are responsible for compliance with local law including the payment of any of these fees.

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Best Price Guarantee

We guarantee to have the lowest prices, shipping included, across all North American stores.

If you encounter a lower price on any North American website, please report the lower price so we can adjust our listing.

The product on the competing website must be identical to ours and available in stock.

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Shopping from is done over a secure server using industry-standard SSL technology. We take all the necessary precautions to ensure the confidentiality and security of your personal information.

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Payment options appear on the shopping cart and vary depending on your shopping cart contents. For most orders, we accept all major credit cards as well as PayPal. We do not accept purchase orders. All transactions are carried out in USD.

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Return Policy

See Return Policy.

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Order Tracking

For most orders, a tracking number is emailed to you automatically when the order is shipped.

To view the status of your order, please visit the My Account section.

For registered users, you will need to use the username and password you entered the first time you placed an order from us. You may use your email address to reset your password if you lose it.

For one-time order accounts, you may also reset your password using the reset password facility.

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