Customer review for JOOLA Tour 2500 w/IPONG Trainer Motion Robot

Review by hardingharhar (Verified Customer) for JOOLA Tour 2500 on March 9, 2022

First, this is NOT a criticism of the great customer service of the people at Megaspin. (They are phenomenal.) It's a criticism of the quality of the table as it arrived. There was evidence of moisture on the metal framing (sort of like a mildew residue), but I could have put up with that. The biggest problem was the rusted screws intended to bind the frame to the table top. Not only did they have a high level of rust, many had been disengaged from the table top to the point that they could not be tighted (connected) at all. Sadly, had to return the table. Make sure you open the box while still on the lift gate of the delivering truck before you accept the table. Moisture damage was not evident by simply looking at the box's exterior.

Megaspin edit: We apologize for the issue. Incidents like this are very rare and we made sure to compensate the customer.

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