Customer review for Newgy Robo-Pong 3050XL

Review by newgyaustralia for Newgy Robo-Pong 3050XL on July 29, 2020

In Response to Darren's 3050Xl review, we had his robot back twice and did a facetime call showing him that it worked perfect once calibrated correctly, In the second instance, I tried every drill I was sent that he claimed did not work correctly, and sent video's to him showing that it worked without a flaw. In the end, we gave him a full refund. Maybe thats what he wanted. Only 1 drill has problems and it is the Beginner backspin service drill, which Newgy will fix hopefully soon, having said this the exact drill can be custom programed in about 30 seconds, and it works. So far from the 22 Robots I have sold, only 1 has been exchanged. It lost bluetooth connection after 1,5hrs of training, the replacement robot has been fine.
I find it really strange the negative reviews on here, when a lot of the trouble is caused by the Phone or Tablet, Apple had severe Bluetooth connection issues at the start of 2020, even my airpods disconnected for no apparent reason. The current IOS is quite stable. I'm happy to answer any questions regarding any Newgy Product.

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