Customer review for Newgy Robo-Pong 3050XL

Review by mbronsht (Verified Customer) for Newgy Robo-Pong 3050XL on February 3, 2019

Just don't buy it. I had 2050 for years and was excited to get this one.

This is just a crap. It is completely controlled by software which simply does not work. It keeps throwing the balls in the net. I tried to recalibrate it but it still does.

As other reviewers I am surprised that Newgy was making good robots for years and ended up with this crap.

Manufacturer response:
We are sorry you are having issues with your Robo-Pong 3050XL. The 3050XL is controlled by an app for your Android or iOS device or a Windows 10 Application. We are continually working on and updating our apps at all times. We just recently (March 2019) released an update that addresses calibration issues. The new update allows you to adjust the head height when you are initially calibrating your robot to remedy “net balls”.
We hope you will give the 3050XL another shot with the updated app, and remember we are always available to help with any questions.

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